Refund & Cancellation Policy

Last Updated: 31 August 2026

At Rise Revenue Systems, we are committed to providing high-quality digital marketing and consultation services. This Refund & Cancellation Policy explains the terms applicable to cancellations, refunds, and service payments.

1. Service Payments

Payments for our services are made based on the scope of work, proposal, quotation, invoice, or payment link agreed upon with the client.

Before making a payment, clients are encouraged to review the service description, scope, deliverables, timelines, and applicable terms.

2. Cancellation Before Work Begins

If a client wishes to cancel a service before work has commenced, they may contact us as soon as possible.

Where no work has commenced and no non-refundable third-party costs have been incurred, we may provide a refund, subject to the terms of the applicable proposal, agreement, or invoice.

3. Cancellation After Work Has Started

Once work has commenced, cancellation requests will be reviewed based on the work already completed.

Any refund, where applicable, may be reduced by:

• Services already delivered
• Work already completed
• Time and resources already allocated to the project
• Non-refundable third-party costs or expenses incurred on behalf of the client

The final refund amount, if any, will be determined based on the specific service agreement and work completed.

4. Consultation Services

Payments for consultation sessions that have already been conducted are generally non-refundable.

If a consultation needs to be rescheduled, the client should contact us as early as reasonably possible. We may allow the session to be rescheduled at our discretion.

5. Digital Marketing Projects

For ongoing or project-based digital marketing services, cancellation terms may vary according to the agreed contract, proposal, or invoice.

If a client cancels after a project has started, we may charge for services already performed up to the cancellation date.

6. Third-Party Costs

Certain services may involve third-party expenses, including advertising platforms, software subscriptions, hosting, domain services, paid tools, or other external services.

Third-party costs that have already been paid or committed on behalf of the client may be non-refundable.

7. Refund Request Process

To request a refund or cancellation, please contact us using the details below.

Please include:

• Client name
• Invoice or payment reference
• Service purchased
• Date of payment
• Reason for the cancellation/refund request

We will review the request and communicate the outcome within a reasonable period.

8. Approved Refunds

If a refund is approved, it will generally be processed through the original payment method, where technically possible.

The time required for the refund to appear in the client’s account may depend on the payment provider, bank, card issuer, or other financial institution.

For international payments, currency conversion and payment-provider charges may affect the final amount received by the client.

9. Non-Refundable Situations

A refund may not be available where:

• The agreed service has already been fully delivered.
• A consultation has already been completed.
• Work has already been substantially completed.
• The client has provided incorrect or incomplete information that prevents delivery.
• The client fails to provide required access, materials, approvals, or information within the agreed timeframe.
• Third-party costs have already been incurred on the client’s behalf.
• The request relates to expected marketing results that were not guaranteed.
• The client has violated the applicable service agreement or Terms & Conditions.

10. Marketing Results

Digital marketing performance can depend on factors outside our control, including market conditions, advertising platforms, competition, algorithms, customer behaviour, budget, and third-party services.

Therefore, payment refunds will not be provided solely because a client did not achieve a particular number of leads, sales, revenue, rankings, conversions, or other business results, unless a specific written performance guarantee was expressly agreed upon.

11. Payment Disputes and Chargebacks

Clients are encouraged to contact us first to resolve any payment or service-related concern.

Where a payment dispute arises, we will make reasonable efforts to investigate and resolve the matter directly with the client.

We reserve the right to provide relevant invoices, agreements, service records, communications, and delivery information to the applicable payment provider or financial institution when responding to a payment dispute or chargeback.

12. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time.

Any changes will be published on this page with a revised “Last Updated” date.

13. Contact Us

For cancellation or refund requests, please contact:

Rise Revenue Systems
Email: piyush@riserevenuesystems.com
Phone: +91 8889936026
Address: Ujjain, 456006, Madhya Pradesh, India

Last Updated: 31 August 2026